Notfallnummern in Berlin

National Notrufdienste 24h-Rufbereitschaft

Polizei
Tel: 110

Feuerwehr
Tel: 112

Rettungswagen
Tel: 112

Luftrettung
Tel: 0711 707 070

Rettungsdienst
Tel: 192 22

Internationaer medizinischer Notrufservice
Tel: 030 3100 3222
Tel: 030 3100 3243

Pan-Europäische Notrufnummer
Tel: 112
Diese Nummer ist von allen Telephonen kostenfrei

Europäisches SOS 112
Diese Nummer kann in ganz Europa gewählt gewerden, um den Notfallservice für Feuer, Notarzt und Polizei zu erreichen. Sie kann von jedem Telefon, egal ob Mobilfunk, Festnetz oder öffentlicher Fernsprecher, angerufen werden. Anrufe sind generell kostenfrei. Sie kann in allen lebensbedrohlichen Situationen gewählt werden:
- ernsthafte medizinische Probleme (z.B. Unfälle, bewusstlosen Personen, schwere Verletzungen,Brustschmerzen, Anfälle)
- Feuer (Haus, Auto)
- Lebensbedrohlichen Situationen (Verbrechen)

Krisen- und Notfallnummern in Berlin

Service Telefon der Polizei,
Ratschläge und Information
Tel: 030 4664 4664

Zahnärztlicher Notdienst
Tel: 030 8900 4333

Giftnortuf
Tel: 030 192 40

Call-a-doc (Berlin)
Can help with finding English speaking doctors in the Berlin area
Tel: 01804 2255 2362

Deutsches Rotes Kreuz
Tel: 030 850 055

Krebsinformationsdienst
Open: 08:00-20:00
Tel: 0800 420 3040

Rauchfrei
Rauchertelefon des deutschen Krebsforschungszentrums Heidelberg
Offen: Montag bis Freitag 14:00-18:00
Tel: 06221 424 200

Fachstelle gegen sexualisierte Gewalt
Offen: Montag bis Freitag 09:00-18:00
Tel: 030 216 8888

Kindernotdienst
Tel: 030 610 061

HIV/AIDS Beratungsstelle
Tel: 030 885 6400

Samaritans (connected to the British army in Germany)
Tel: 0800 181 0771
Tel: 0800 181 0772

Psychological and social assistance service (Psycho-Sozialdienst)
Tel: 0177 814 1510

Telefonseelsorge 24-hour crisis helpline (in German)
Tel: 0800 111 0111

International Help Point
Free crisis hotline offering advice on psychological and personal problems
Open: 18:00-24:00 every evening
Tel: 030 4401 0607

Pannendienst für Autos: ADAC

Tel: 0 180 2 22 22 22
Mobil: 22 22 22

Die BERLIN-KLINIK übernimmt keine Garantie für die Richtigkeit der angegebenen Telefonnummern

Animal protection (national telephone number)
Tel: 0700 5858 5810

Apotheken

There are a large number of pharmacies in Berlin. All pharmacies digitally display the address of the nearest 24-hour pharmacy in their shop windows 24-hour pharmacy/medication helpline: Tel: 01189. If a 24-hour pharmacy appears to be closed simply ring the bell and the on-duty pharmacist will answer.

Krankenhäuser

Fundbüros

Zentrales Fundbüro
Platz der Luftbruecke 6, 12101 Berlin-Tempelhof
Tel: 030 7560 3101

Fundbüro der Berliner Verkehrsbetriebe
Potsdamer Strasse 180/182, 10783 Berlin-Schöneberg
Tel: 030 194 49

Lost or Stolen Bank/Credit Cards & Mobile Telephones in Germany

What to do and where to call if your credit cards or telephones are lost or stolen in Berlin. Lost or Stolen Bank or Credit Cards. If a bank or credit card is lost or stolen the bank or credit card issuer must be contacted as soon as possible so that the account can be blocked and the card cancelled (sperren).

There is a single free 24-hour national number for cancelling lost or stolen bank and credit cards which will direct card holders to their bank or credit card issuer:
Tel: 116 116
Tel: +49 116 116 (there is a charge for this service when phoning from outside Germany)
Tel: +49 30 4050 4050 (another service that can be called from abroad)

Depending on the bank or credit card issuer, there may be a charge for the replacement card, but most institutions are insured for such events and any financial losses incurred by the account holder should be returned. It is important to report losses immediately, so that cancellation can be implemented quickly. It is also wise to report bank and credit card theft to the local authorities. This should ensure that any financial losses incurred are returned without the need for an investigation by insurance companies.

Contact details for the most popular bank and credit cards:
Visa: Tel: 0800 814 9100
Mastercard: Tel: 069 7933 1910
The German White Pages, Das Telefonbuch, has a list of emergency numbers for lost credit cards: Click here and select credit cards in the drop down menu

Verlorene oder gestohlene Mobiltelefone

All mobile telephones have a unique code, the IMEI (International Mobile Equipment Identity) code. This belongs to the handset and is associated with a card, the SIM (Subscriber Identification Module) card, which holds the telephone number assigned to a customer.

A SIM card: Holds the telephone number and memory. Access can be protected by personalising the card with a 4-digit PIN number. An IMEI number: This is a mobile telephone's unique identification number. The IMEI number provides protection if a phone is lost or stolen. The IMEI code is clearly shown on the paperwork at the time of purchase. Note it down and keep it separate from the telephone. Or to find the IMEI number, enter: *#06# on the keypad.

If a mobile telephone is lost or stolen, inform the service provider in the first instance to have the account locked and prevent anyone else from making calls from the phone. It may also be possible for them to trace the telephone. The owner is responsible for payment of any calls made until the SIM is blocked unless they have taken out insurance with the supplier. If the phone is stolen, a declaration should also be made at the nearest police station; the police will need the IMEI number.

Most mobile phone companies have a dedicated emergency contact number for reporting losses. There is also a single free 24-hour national number for reporting lost or stolen mobile telephones which will direct the person to their service provider:
Tel: 116 116
Tel: +49 116 116 (there is a charge for this service when phoning from abroad)
Das Telofonbuch has a list of emergency numbers for lost mobile telephones: Click here and then on emergency service mobile telephone on the drop down menu under emergency numbers

The numbers to call to reach the main operators are:

T-Mobile
Tel: 01803 302 202

E-Plus
Tel: 0177 1000

Vodaphone
Tel: 0800 172 1212

O2
Tel: 0800 552 2255